Contact Us

We’d love to hear from you.

Whether you have a question about an order, need assistance with a product, or simply want to connect, we’re always happy to help.

Please email us directly or complete the form below and we’ll respond as soon as possible.

Customer Support

For questions regarding:

• orders
• shipping
• damaged items
• replacements
• or general inquiries

please contact:

info@thenovelleco.com

Response Time

We typically respond within:

• 1–2 business days

Please note that response times may be slightly longer during holidays or collection launches.

Thoughtfully Created, Carefully Supported

At Novelle & Co., every collection is created with care, imagination, and attention to detail. We’re committed to providing a thoughtful experience from the moment you discover our collections to the day they arrive at your door.

Discover the extraordinary.

Wander beautifully.